Get Involved
Web Content Assistant
Category: Technology
Web Content Assistant (Technology)
Overview
Help keep RPA’s website sharp, accessible, and up‑to‑date by troubleshooting
content and display issues and advising staff on publishing solutions.
Key Responsibilities
- Publish and update content in the CMS; ensure consistency and accessibility.
- Triage and fix minor display issues; escalate bugs appropriately.
- Maintain internal content checklists and lightweight QA process.
- Assist with analytics snapshots and simple experiments.
Qualifications
- Comfort with CMS workflows and basic HTML/CSS; JS familiarity helpful.
- Strong communicator who can translate tech to non‑tech teammates.
- Security‑ and accessibility‑aware; careful and methodical.
Time Commitment
~5 hours/week; flexible schedule with quick turnaround for urgent fixes.
Benefits
- Real‑world web ops experience; portfolio‑ready before/after examples.
- Professional references and cross‑team collaboration experience.
Should be a Rail Passengers member or prepared to join Rail Passengers to
participate. To apply, send a resume, clips/links and a cover letter by email to
[email protected].
"On behalf of Amtrak’s onboard service staff, I want to thank the Rail Passengers Association for honoring their hard work with this award. The past couple years have indeed been difficult for Amtrak onboard service staff – coping with furloughs and job insecurity, adapting to changing protocols and services, not to mention the unfortunate events such as a tragic derailment and a fatal shooting. Nevertheless, our dedicated members at Amtrak have handled these hurdles with the care, attention and diligence for which they’re known. We thank Rail Passengers for their acknowledgement of our members’ hard work and, as always, look forward to seeing you on the rails."
Arthur Maratea, TCU/IAM National President
December 21, 2021, on the Association awarding its 2021 Golden Spike Award to the Frontline Amtrak Employees.